Category:Slow ADSL: Difference between revisions
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You can test speed with our speed tester: [http://speedtest2.aa.net.uk speedtest2.aa.net.uk] |
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A slow connection could be caused by a number of things. We'll go through some quick checks first and then move on to some more detailed investigations. (Do feel free to call support for help!) |
A slow connection could be caused by a number of things. We'll go through some quick checks first and then move on to some more detailed investigations. (Do feel free to call support for help!) |
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[[File:1.svg|100px|left|link=Slow_ADSL_Quick_Checks]] |
[[File:1.svg|100px|left|link=Slow_ADSL_Quick_Checks]] |
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== [[Slow_ADSL_Quick_Checks|1. Quick Checks]] == |
== [[Slow_ADSL_Quick_Checks|1. Quick Checks]] == |
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First of all, go through these quick checks to see if they help fix a slow connection |
First of all, go through these quick checks to see if they help fix a slow connection |
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[[File:2.svg|100px|left|link=Slow_ADSL_Speed_Checks]] |
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== [[Slow_ADSL_Speed_Checks|2. Speed Tests]] == |
== [[Slow_ADSL_Speed_Checks|2. Speed Tests]] == |
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Secondly, find out what speed your line should be, and run some |
Secondly, find out what speed your line should be, and run some tests to see what you are actually getting |
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[[File:3.svg|100px|left|link=Slow_ADSL_CQM]] |
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== [[Slow_ADSL_CQM|3. Check CQM Graph]] == |
== [[Slow_ADSL_CQM|3. Check CQM Graph]] == |
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You may be able to tell from our monitoring graphs what is causing slow speed. Find out more here. |
You may be able to tell from our monitoring graphs what is causing slow speed. Find out more here. |
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[[File:4.svg|100px|left|link=Slow_ADSL_Diagnostics]] |
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== [[Slow_ADSL_Diagnostics|4. Use Diagnostic Tools]] == |
== [[Slow_ADSL_Diagnostics|4. Use Diagnostic Tools]] == |
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You can run tests on the line to see if they indicate a fault. |
You can run tests on the line to see if they indicate a fault. |
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