Status Tests: Difference between revisions
Appearance
Content deleted Content added
mNo edit summary |
|||
(4 intermediate revisions by 2 users not shown) | |||
Line 15: | Line 15: | ||
This will report back the current sync status of the line, including error counts. This is non-intrusive and should not cause the line to drop. |
This will report back the current sync status of the line, including error counts. This is non-intrusive and should not cause the line to drop. |
||
===Example output |
===Example output=== |
||
<pre> |
<pre> |
||
BT Test xDSL Status Check:Pass Standalone sub test passed successfully. Pass OK. Circuit In Sync. |
BT Test xDSL Status Check:Pass Standalone sub test passed successfully. Pass OK. Circuit In Sync. |
||
Line 22: | Line 22: | ||
Down Sync=6551kbit/s LoopLoss=40.8 dB SNR=13.5 dB ErrSec=0 HECErr=N/A Cells=4001712 |
Down Sync=6551kbit/s LoopLoss=40.8 dB SNR=13.5 dB ErrSec=0 HECErr=N/A Cells=4001712 |
||
</pre> |
</pre> |
||
This shows the line is '''In Sync''', with an '''Up Sync''' of |
This shows the line is '''In Sync''', with an '''Up Sync''' of 854kbit/s, and a '''Down Sync''' of 6551kbit/s. |
||
<pre> |
<pre> |
||
Line 30: | Line 30: | ||
Down Sync=6144Kb/s FTB LoopLoss=33dB SNR=10dB ErrSec=0 HECErr=0 Cells=-1335203176 |
Down Sync=6144Kb/s FTB LoopLoss=33dB SNR=10dB ErrSec=0 HECErr=0 Cells=-1335203176 |
||
</pre> |
</pre> |
||
This one shows that the line has a '''FTB''' - Fault Threshold Breach - |
This one shows that the line has a '''FTB''' - Fault Threshold Breach - i.e., the Down Sync ('''6,144''') is less than the Fault Threshold Rate ('''6,374'''). The line speed is below what it should be and would need looking in to. See: [[:Category:Slow ADSL]] |
||
==BT FTTC End to End Test== |
==BT FTTC End to End Test== |
||
Line 41: | Line 41: | ||
This will run FTTC/FTTP specific tests and will suggest if it finds a fault or not. |
This will run FTTC/FTTP specific tests and will suggest if it finds a fault or not. |
||
===Example result |
===Example result=== |
||
No fault found: (but gives further information about the connection, including sync speed etc.): |
|||
<pre> |
<pre> |
||
BT Test E2E Access Test/DCN:Inconclusive OR test pass. Unable to find the fault. |
BT Test E2E Access Test/DCN:Inconclusive OR test pass. Unable to find the fault. |
||
Line 54: | Line 55: | ||
</pre> |
</pre> |
||
...then the line is probably not in sync (no sync figures given). |
...then the line is probably not in sync (no sync figures given). |
||
A fault has been found, but BT are aware already: |
|||
<pre> |
|||
Fail:ASSOCIATE_1002 Service found to be affected by existing network event. If fault is known to be caused by something other than the existing network event, please submit a trouble report |
|||
</pre> |
|||
(Also seen: ASSOCIATE_1000) |
|||
==TalkTalk ADSL Status Tests== |
==TalkTalk ADSL Status Tests== |
||
Line 62: | Line 69: | ||
This will return the current sync status of the line |
This will return the current sync status of the line |
||
===Example result |
===Example result=== |
||
[[File:TTW-Sync-Result.png|border]] |
[[File:TTW-Sync-Result.png|border]] |
||
Line 73: | Line 80: | ||
==TalkTalk Historical Status Tests== |
==TalkTalk Historical Status Tests== |
||
The 'Get Line |
The 'Get Line Data' will retrieve a history of the line, up to 7 days at most. |
||
===Example result |
===Example result=== |
||
[[File:TT-tests-GetLineData.png| |
[[File:TT-tests-GetLineData.png|none|frame|An example of the historical data returned]] |
||
[[Category:Line Tests]] |
[[Category:Line Tests]] |