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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP NAT: Difference between revisions

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Adsb (talk | contribs)
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Mention configuring the public address, or using a STUN server to obtain it
AA-Andrew (talk | contribs)
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*Disable UPnP on routers
*Disable UPnP on routers
*Disable SIP ALG on the router (or try enabling) See [[Disable SIP ALG]]
*Disable SIP ALG on the router (or try enabling) See [[Disable SIP ALG]]
*Reduce the registration 'expiry' - try 10 minutes (600 seconds) the default on devices us usually an hour.
*If the VoIP phone has a config setting to enter your external/public IP address, then enter the address of your router's WAN port
*If the VoIP phone has a config setting to enter your external/public IP address, then enter the address of your router's WAN port
*Disable Stun settings on the VoIP phone, or try enabling it - stun.aa.net.uk can be used as the server name
*Disable Stun settings on the VoIP phone, or try enabling it - stun.aa.net.uk can be used as the server name
Retrieved from "http://support.aa.net.uk/VoIP_NAT"