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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP Phones - Grandstream HT8xx: Difference between revisions

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==Software Upgrade (to fix registering every second)==
==Software Upgrade (to fix registering every second)==
A&A have seem problems (Feb 2024) with some firmware versions where the HT801 registers every second even though the expiry is set to an hour (or 10 minutes etc). In some cases, upgrading the software from 1.0.4x to 1.0.51.1 (the latest as of Feb 2024) helped resolve this.
A&A have seem problems (Feb 2024) with some firmware versions where the HT801 registers every second even though the expiry is set to an hour (or 10 minutes etc). In some cases, upgrading the software from 1.0.4x to 1.0.51.1 (the latest as of Feb 2024) helped resolve this. However, we're not convinced that the software upgrade is an actual long term fix for this problem...


Software upgrades can be done in a semi-automatic by:
Software upgrades can be done in a semi-automatic by:
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# Click '''Apply'''
# Click '''Apply'''
# Click '''Reboot'''
# Click '''Reboot'''
# Once rebooted, log back in, and the '''Status page''' should show Software Version '''1.0.51.1''' (or maybe higher!)
# Once rebooted, log back in, and the '''Status page''' should show Software Version '''1.0.51.2''' (or maybe higher!)


We then suggest you check the Registration settings, and set them as follows:
We then suggest you check the Registration settings, and set them as follows:
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