Jump to content

This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP - Multple Targets: Difference between revisions

← Older editNewer edit →
Content deleted Content added
AA-James (talk | contribs)
autoreview, Bots, Bureaucrats, editor, Interface administrators, reviewer, Administrators, upwizcampeditors
42 edits
No edit summary
AA-Andrew (talk | contribs)
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,616 edits
mNo edit summary
Line 1: Line 1:
__NOTOC__<indicator name="Configuring">[[File:Menu-cog.svg|link=:Category:VoIP Features|30px|Back up to the VoIP Features Category]]</indicator>
__NOTOC__<indicator name="Configuring">[[File:Menu-cog.svg|link=:Category:VoIP Features|30px|Back up to the VoIP Features Category]]</indicator>
==One Number, many targets==
==One Number, many targets==
AKA '''SIP Forking''' or '''Also Ring'''

Incoming call routing is configured on the Control Pages. Call Routing is based on setting the 'Target' - a number can have multiple targets, e.g., can be routed to a SIP phone as well as a mobile, and multiple other numbers. Indeed, you can also register multiple SIP phones against the same number, and calls will go to all the SIP phones that are registered.
Incoming call routing is configured on the Control Pages. Call Routing is based on setting the 'Target' - a number can have multiple targets, e.g., can be routed to a SIP phone as well as a mobile, and multiple other numbers. Indeed, you can also register multiple SIP phones against the same number, and calls will go to all the SIP phones that are registered.


Line 24: Line 26:


==Also Ring==
==Also Ring==
These are up to 10 other numbers that we'll send the call to. They can be other numbers you have with us, or can be any other number. e.g. mobiles, international etc. - any number which you can normally dial from your account. The charge for the call will be the same as if you were dialling the call normally from your account.
These are up to 10 other numbers that we'll send the call to. ie, one number can ring multiple other numbers, and can have optional delays to each target.

These could be:
*Other numbers you have with us
*Any other number. e.g. mobiles, international etc. - any number which you can normally dial from your account.


The charge for the call will be the same as if you were dialling the call normally from your account.
⚫
Note that we have no way of telling the difference between external calls going to voicemail as opposed to getting answered. You probably want to avoid having voicemail enabled on numbers which are used by Also Ring, or you may find your voicemail answers calls unexpectedly.


This feature can be used to make your ''main number'' ring multiple staff phones.
==Other VoIP Features==
<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1>Category:VoIP Features</ncl>


⚫
Note: '''Voicemail on mobiles.''' We have no way of telling the difference between external calls going to voicemail as opposed to getting answered. You probably want to avoid having voicemail enabled on numbers which are used by Also Ring, or you may find your voicemail answers calls unexpectedly.




Retrieved from "http://support.aa.net.uk/VoIP_-_Multple_Targets"