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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

PSTN Diagnostics: Difference between revisions

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This runs a CIDT Test (Copper Integrated Demand Test) on the PSTN line and will report any problems it finds along with suggestions.
This runs a CIDT Test (Copper Integrated Demand Test) on the PSTN line and will report any problems it finds along with suggestions.


If the result includes 'FaultReportAdvised:Y' then please contact support, as a fault may need to be submitted to Open Reach.
If the result includes 'FaultReportAdvised:Y' then please contact support, as a fault may need to be submitted to Openreach.


==Example output==
==Example output==
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* EX Fault located in Exchange
* EX Fault located in Exchange
* LN Fault Located in Local Network
* LN Fault Located in Local Network
* CE "Fault located at Customer Equipment. Provides further breakdown of a CA fault"
* CE Fault located at Customer Equipment. Provides further breakdown of a CA fault
* FU "Fault Located at Frames Unit. Provides further breakdown of an EX fault.
* FU Fault Located at Frames Unit. Provides further breakdown of an EX fault.