VoIP - Recording Calls: Difference between revisions
Content deleted Content added
→Turning off recording mid-call: clean up, typos fixed: eg → e.g. (2) |
|||
| Line 36: | Line 36: | ||
Optionally calls are recorded. |
Optionally calls are recorded. |
||
However, there are occasions when you do not want a call recorded, |
However, there are occasions when you do not want a call recorded, e.g. when people give credit/debit card details. |
||
Here is a simple guide to controlling call recording on the phones. |
Here is a simple guide to controlling call recording on the phones. |
||
| Line 48: | Line 48: | ||
To set this up on your phone you need to configure the phone to send a SIP INFO 'record: on'/'record off' message. |
To set this up on your phone you need to configure the phone to send a SIP INFO 'record: on'/'record off' message. |
||
Some phones, |
Some phones, e.g. some of the SNOM phones have a dedicated 'Record' button. If you've not got a 'Record' button then it should be possible to set up one of the other buttons to do this job instead. |
||
For example, on a SNOM D305 phone, which doesn't have a dedicated Record button, this is done under the 'Function Key' settings in the web interface. You can set say the 'voicemail' key to be the record key by setting: |
For example, on a SNOM D305 phone, which doesn't have a dedicated Record button, this is done under the 'Function Key' settings in the web interface. You can set say the 'voicemail' key to be the record key by setting: |
||