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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

POP3 Tips: Difference between revisions

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<indicator name="Faults">[[File:Menu-email.svg|link=:Category:Email|30px|Back up to the Email Category]]</indicator>
<indicator name="Faults">[[File:Menu-email.svg|link=:Category:Email|30px|Back up to the Email Category]]</indicator>

==TL;DR==
Before February 2019 it was possible to delete the spam folder and therefore all messages (including spam messages) were delivered to the Inbox - this is not possible on our new email servers which came in to service from February 2019.) and by default spam messages will be delivered to a 'spam' folder which will not be downloaded when you collect email by POP3. The work-around here is to create a sieve rule as described below.

==Introduction==


We'd usually suggest to use IMAP to connect to our mail servers, but POP3 is supported too.
We'd usually suggest to use IMAP to connect to our mail servers, but POP3 is supported too.
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When using POP3, you will only download email that is in your INBOX, and so '''messages in the spam folder will not be downloaded'''. - this behaviour can be overridden with a 'sieve filter' though. See below.
When using POP3, you will only download email that is in your INBOX, and so '''messages in the spam folder will not be downloaded'''. - this behaviour can be overridden with a 'sieve filter' though. See below.



''This behaviour has changed slightly over time - before February 2019 it was possible to delete the spam folder and therefore all messages were delivered to the Inbox - this is not possible on our new email servers which came in to service from February 2019. The work-around here is to create a sieve rule as described below.''


==How to view messages marked as spam?==
==How to view messages marked as spam?==