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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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[[File:HT8XX.png|600px]]
Manual: https://www.grandstream.com/hubfs/Product_Documentation/ht80x_administration_guide.pdf
==Software Upgrade (to fix registering every second)==
A&A have seem problems (Feb 2024) with some firmware versions where the HT801 registers every second even though the expiry is set to an hour (or 1 minutes etc). In some cases, upgrading the software from 1.0.4x to 1.0.51.1 (the latest as of Feb 2024) helped resolve this.
Software upgrades can be done in a semi-automatically by:
# Log in to the device's web interface
# Click 'ADVANCED SETTINGS' at the top
# In the 'Firmware Upgrade and Provisioning' section set:
## Upgrade via: HTTPS
## Firmware Server Path: firmware.grandstream.
## Config Server Path: fm.grandstream.com/gs
## Set: Always Check for New Firmware at Boot up
# Click Apply
# Click Reboot
We then suggest you check the Registration settings, and set them as follows:
# Log in to the device's web interface
# Click 'FXS PORT' at the top
# Set:
## Register Expiration = 10 (this should be MINUTES)
## Register before expiration = 300 (this should be SECONDS, ie 5 minutes)
[[File:HT801-registration-times.png|left]]
=Setting up a HT801=
This is based on the author's experience of the HT801 (bought new in Sep 2018), which is a small unit (roughly 4" x 4" x 1") which provides 1 FXS port and no FXO ports. It does IPv6.
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