Category:Slow ADSL: Difference between revisions
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== [[Slow_ADSL_Diagnostics|4. Use Diagnostic Tools]] == |
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== Contact Information == |
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*Support: 03333 400999 [mailto:support@aa.net.uk email] |
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*Sales: 03333 400222 [mailto:sales@aa.net.uk email] |
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*Live Chat: [http://aa.net.uk/kb-irc.html irc.z.je/a&a] |
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*[[Out of Hours Help|Need out of hours help?]] |
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If you still have problems, then please do contact Support. |
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Revision as of 20:03, 4 March 2015
A slow connection could be caused by a number of things. We'll go through some quick checks first and then move on to some more detailed investigations. (Do feel free to call support for help!)
1. Quick ChecksFirst of all, go through these quick checks to see if they help fix a slow connection |
2. Speed TestsSecondly, find out what speed your line should be, and run some speed tests to see how the 2 compare |
3. Check CQM GraphYou may be able to tell from our monitoring graphs what is causing slow speed. find out more here. |
 4. Use Diagnostic Tools |
If you still have problems, then please do contact Support.
Pages in category 'Slow ADSL'
The following 6 pages are in this category, out of 6 total.