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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Category:VoIP Faults: Difference between revisions

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ie, if the IP of your phone is (for example) 192.168.x.x or 10.x.x.x or 172.x.x.x then your phone is probably behind a NAT router.
ie, if the IP of your phone is (for example) 192.168.x.x or 10.x.x.x or 172.x.x.x then your phone is probably behind a NAT router.


*Take a look at the [[VoIP_NAT]] page for help with this and what we'd advise.
*Take a look at the [[VoIP NAT]] page for help with this and what we'd advise.
*Check if your router has a 'SIP ALG' enabled. Disable this if so.
*Check if your router has a 'SIP ALG' enabled. Disable this if so.