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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Category:ADSL Down

From AAISP Support Site
Revision as of 13:52, 9 March 2015 by AA-Andrew (talk | contribs)

This page is still under construction (2015-03)


There are a number of reasons for a connection to be permanently down


1. Quick Checks

First of all, go through these quick checks to see if they help fix the connection

Loss of sync?

If the DSL light on your router is off or flashing then this means the router is not in sync with the exchange

Loss of PPP?

If the router/modem is in sync, then the next step would be to check why the router is not logging in.

Logged in but still no connection

If the router has logged in but you still have no connection then it may be a local configuration problem. From your computer, can you ping the the Router's IP address? Can you ping the AAISP end (81.187.81.187)? Can you ping the hostname: aa.net.uk ?

If you still have problems, then please do contact Support.

Subcategories

This category has only the following subcategory.

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Pages in category "ADSL Down"

This category contains only the following page.

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