Category:FTTC Faults
What type of FTTC fault do you have?
Slow FTTC
Is it taking a long time to load web pages, or download files? Do you have packetloss? Do you think your line should be faster than what it should be?
Dropping FTTC
Is your connection going up and down? (Stopping and then starting). We like stable connections, so lets get to the bottom of this!
Completely Offline
If your FTTC line is down permanently (as apposed to going up and down) then look here for help
General FTTC Checks
These are the basic checks that Support tend to ask customers when there is a potential fault.
Line Settings
Most of our lines have tweaks that can be applied to them, such as Interleaving, DLM or profile options, MTU adjustments etc. These are explained here
Slow FTTCIs it taking a long time to load web pages, or download files? Do you have packetloss? Do you think your line should be faster than what it should be? |
Dropping FTTCIs your connection going up and down? (Stopping and then starting). We like stable connections, so lets get to the bottom of this! |
Completely OfflineIf your FTTC line is down permanently (as apposed to going up and down) then look here for help |
General FTTC ChecksThese are the basic checks that Support tend to ask customers when there is a potential fault. |
Diagnostic ToolsAAISP provide their customers with many tools to help diagnose a problem with their network or connection, find out more here. |
 Line SettingsMost of our lines have tweaks that can be applied to them, such as Interleaving, DLM or profile options, MTU adjustments etc. These are explained here |
Subcategories
This category has the following 6 subcategories, out of 6 total.
Pages in category 'FTTC Faults'
The following 5 pages are in this category, out of 5 total.