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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP - Message Only

From AAISP Support Site
Revision as of 12:01, 22 June 2016 by AA-Andrew (talk | contribs)

The voicemail system can play a pre-recorded message and then hang up the call. In this case, no recording will be emailed to you. This can be useful for announcements and where you want to give a message but don't want the caller to be able to leave a message for you.

!!Examples of how you may use this:

  • As a pre-recorded status announcement
    • "We are not aware of any service affecting issues" -you'll then record a new message when you do have an issue.


Click to Access the Control Pages
Click to Access the Control Pages

Accessing This Feature

Access is via the Control Pages as follows:

  1. Log in to the Control Pages with your xxx@a login
  2. Click on the Number you want to configure
  3. Click the 'Incoming Tab'
  4. Set Voicemail to 'Always'
  5. Ignore the format option, as a recording will not be sent to you
  6. Ensure not to set an email address in the Email To box


To record the greeting, see: VoIP - Voicemail


Play a message to your caller and then end the call. Leave the email box empty