Passwords

This is a general page to explain the various passwords that may be associated with a service from AAISP, where they are used and how to change them.

Generally, when the 'systems' automatically generate a password they are based on [1]

Accounts System Passwords

The Accounts System is where you can view your invoices, set up Direct Debits etc. You can log in via: [2]

The username is your Account Reference - typically AnnnnA, where nnnn are numbers.

Typically, passwords are created automatically by the system and emailed to the email address on the Account.

Staff do not have access to view the password.

Staff can change the password if needed, but the preferred way to change the password is for the system to generate you a new one. This is done via the 'Forgotten Password' link: https://accounts.aa.net.uk/aal/login.cgi?FORGOT