Passwords

This is a general page to explain the various passwords that may be associated with a service from AAISP, where they are used and how to change them.

Generally, when the 'systems' automatically generate a password they are based on xkcd.com/936

Accounts System Passwords

About

The Accounts System is where you can view your invoices, set up Direct Debits etc. You can log in via: [1]

The username is your Account Reference - typically AnnnnA, where nnnn are numbers.

Typically, passwords are created automatically by the system and emailed to the email address on the Account.

Changing Password

The way to change the password is for the Accounts system to generate you a new, this is done via the 'Forgotten Password' link: https://accounts.aa.net.uk/aal/newpass.cgi

Email Passwords

About

The username for email is your full email address.

Changing Password

There are 2 ways:

• Log in to the Control Pages with your current email address and password, then click on the Change Password link.
• Log in to the Control Pages with your main xxx@a login - this will give you access to all your AAISP services, and you'll have access to change Mailbox passwords too.

More on information on the Change Email Password page.