AAISP: Difference between revisions

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Our reputation has always been based on good technical understanding of the products and services we sell, and our web site has always had useful technical information to back that up.
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'''This wiki is currently being re-designed! Please excuse the slightly messy pages as we go through improving the layout and navigation '''
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This Support Site consists of a number of articles which explain everything from how a phone line is wired up to how broadband actually works. There are articles that explain many of the technical details of our services and how to configure them.
<div id="mf-Welcome" title="AAISP Support Pages">
This is the official support site for AAISP products and services.
</div>


<div class="AAMenuRow">
{{AAMenu|img=menu-configure.svg|link=:Category:Configuring|title=Configuring Services & Devices|text=Need a hand in configuring something we provide, or looking for help in changing settings available to you, click here!}}
{{AAMenu|img=menu-configure.svg|link=:Category:Configuring|title=Configuring & Information|text=<small>Do you need a hand in configuring something we provide, or looking for help or further information in changing settings and using the features available to you?</small>}}

{{AAMenu|img=Main-fault.svg|link=:Category:Faults|title=|text=Something broken? Broadband slow, or dropping out? PSTN of VoIP problem? Let's get it fixed! We have lots of tools available for customers to use}}
{{AAMenu|img=Main-fault.svg|link=:Category:Faults|title=Fault or Problem?|text=<small>Broadband slow, or dropping out? Phone problem? Let's get it fixed! We have lots of tools available for customers to use and our Support Team are here to help you</small>}}
</div>
{{AAMenu|img=menu-contact.svg|link=|title=Contact Information:|text=*Support: 03333 400999 [mailto:support@aa.net.uk email]
<div class="AAMenuRow">
*Sales: 03333 400222 [mailto:sales@aa.net.uk email]
{{AAMenu|img=Menu-document.svg|link=:Category:Technical Documents|title=Technical Documents|text=Other, informational, pages regarding our products and services}}
*Live Chat: [http://aa.net.uk/kb-irc.html irc.z.je/a&a]
{{AAMenu|img=menu-links.svg|link=:Glossary|title=Glossary:|text=<small>Here you will find terminology used throughout this website, as explained by our Technical Team</small> <br>
*[[Out of Hours Help|Need out of hours help?]]}}
{{AAMenu|img=menu-links.svg|link=|title=|text=[http://aa.net.uk Main AAISP Site] | [https://aastatus.net Status Page] | [http://aa.net.uk/login.html Control Pages] | [[Glossary]]
}}
}}
</div>
<div class="AAMenuRow">
{{AAMenu|img=menu-links.svg|title=Quick Links:|text=<small>Here are some link to some other key systems:</small> <br>
<small>[http://aa.net.uk Main AAISP Site] / [https://aastatus.net Status Page] / [http://aa.net.uk/login.html Control Pages] / [[Out of Hours Help|Need help out of hours?]]?</small>}}
</div>






<div class="AAMenuRow">

{| class="wikitable"
<div class="AAMenuCellLong">
==Recently Updated Pages==
|-
<DynamicPageList>
| style="vertical-align:top; width: 50%; border-style: solid; border-width: 5px; border-color: #0095FF;" |
count = 7
[[File:menu-configure.svg|100px|left|link=:Category:Configuring]]
order = descending
<div id="mf-Config">
ordermethod= lastedit
== [[:Category:Configuring|Configuring Services & Devices]] ==
addfirstcategorydate = true
Need a hand in configuring something we provide, or looking for help in changing settings available to you, click here!
mode = unordered
redirects = exclude
namespace = main
</DynamicPageList>
</div>
</div>
|style="vertical-align:top; width: 50%; border-style: solid; border-width: 5px; border-color: #0095FF;" |
[[File:Main-fault.svg|100px|left|link=:Category:Faults]]
<div id="mf-Faults">
== [[:Category:Faults|Faults & Diagnostics]] ==
Something broken? Broadband slow, or dropping out? PSTN of VoIP problem? Let's get it fixed! We have lots of tools available for customers to use
</div>
|-
| style="vertical-align:top; width: 50%; border-style: solid; border-width: 5px; border-color: #0095FF;" |


<div class="AAMenuCellLong">
[[File:menu-links.svg|100px|left]]
==Recently Added Pages==
<div id="mf-links">
<DynamicPageList>
== Quick Links: ==
count = 7
[http://aa.net.uk Main AAISP Site] | [https://aastatus.net Status Page] | [http://aa.net.uk/login.html Control Pages] | [[Glossary]]
order = descending
ordermethod= created
addfirstcategorydate = true
mode = unordered
redirects = exclude
namespace = main
</DynamicPageList>
</div>
</div>
|style="vertical-align:top; width: 50%; border-style: solid; border-width: 5px; border-color: #0095FF;" |
[[File:menu-contact.svg|100px|left]]
<div id="mf-Contact">


== Contact Information: ==
*Support: 03333 400999 [mailto:support@aa.net.uk email]
*Sales: 03333 400222 [mailto:sales@aa.net.uk email]
*Live Chat: [http://aa.net.uk/kb-irc.html irc.z.je/a&a]
*[[Out of Hours Help|Need out of hours help?]]
</div>
</div>
|}


{{DISPLAYTITLE:The AAISP Support Site}}
</center>
__NOTOC__


[[Pooh|Pooh's contacts]] for pesky email harvesting bots

Latest revision as of 10:31, 29 September 2023

Our reputation has always been based on good technical understanding of the products and services we sell, and our web site has always had useful technical information to back that up.

This Support Site consists of a number of articles which explain everything from how a phone line is wired up to how broadband actually works. There are articles that explain many of the technical details of our services and how to configure them.

Menu-configure.svg

Configuring & Information

Do you need a hand in configuring something we provide, or looking for help or further information in changing settings and using the features available to you?

Main-fault.svg

Fault or Problem?

Broadband slow, or dropping out? Phone problem? Let's get it fixed! We have lots of tools available for customers to use and our Support Team are here to help you

Menu-document.svg

Technical Documents

Other, informational, pages regarding our products and services

Menu-links.svg

Glossary:

Here you will find terminology used throughout this website, as explained by our Technical Team

link={{{link}}}

Quick Links:

Here are some link to some other key systems:
Main AAISP Site / Status Page / Control Pages / Need help out of hours??




Pooh's contacts for pesky email harvesting bots