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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Category:VoIP Faults: Difference between revisions

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AA-Andrew (talk | contribs)
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,616 edits
 
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With most VoIP problems it is best to contact Support. However, here are a few pointers:
With most VoIP problems it is best to contact Support. However, here are a few pointers:


== Problems connecting to our server ==
== Problems connecting to our servers ==


===Unable to register===
===Unable to register===
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=== Sped up or slowed down call recordings ===
=== Sped up or slowed down call recordings ===
This can happen when you encounter a codec issue on the machine you are listening with. We would suggest using WAV or MP3 for call recordings. This can be adjusted on the [http://control.aa.net.uk Control Panel].
This probably isn't a real problem. This can happen when you encounter a codec issue on the machine you are listening with. We would suggest using WAV or MP3 for call recordings. This can be adjusted on the [http://control.aa.net.uk Control Panel].




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