Category:FTTC Faults: Difference between revisions

From AAISP Support Site
mNo edit summary
mNo edit summary
Line 17: Line 17:
Is your connection going up and down? (Stopping and then starting). We like stable connections, so lets get to the bottom of this!
Is your connection going up and down? (Stopping and then starting). We like stable connections, so lets get to the bottom of this!
| style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
| style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
[[File:Menu-cog.svg|100px|left|link=Category:Line Settings]]
[[File:Menu-stop.svg|100px|left|link=:Category:ADSL Down]]
== [[:Category:Line Settings|Line Settings]] ==
==[[:Category:ADSL:Down|Completely Offline]]==
If your ADSL line is down permanently (as apposed to going up and down) then look here for help
Most of our lines have tweaks that can be applied to them, such as Interleaving, DLM or profile options, MTU adjustments etc. These are explained here
|-
|-
| style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
| style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
Line 31: Line 31:
AAISP provide their customers with many tools to help diagnose a problem with their network or connection, find out more here.
AAISP provide their customers with many tools to help diagnose a problem with their network or connection, find out more here.
| style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
| style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
[[File:Menu-cog.svg|100px|left|link=Category:Line Settings]]
== [[:Category:Line Settings|Line Settings]] ==
Most of our lines have tweaks that can be applied to them, such as Interleaving, DLM or profile options, MTU adjustments etc. These are explained here


|}
|}

Revision as of 16:33, 10 March 2015


What type of FTTC fault do you have?


Menu-snail.svg

Slow FTTC

Is it taking a long time to load web pages, or download files? Do you have packetloss? Do you think your line should be faster than what it should be?

Menu-updown.svg

Dropping FTTC

Is your connection going up and down? (Stopping and then starting). We like stable connections, so lets get to the bottom of this!

Menu-stop.svg

Completely Offline

If your ADSL line is down permanently (as apposed to going up and down) then look here for help

Menu-notebook.svg

General FTTC Checks

These are the basic checks that Support tend to ask customers when there is a potential fault.

Menu-spanner.svg

Diagnostic Tools

AAISP provide their customers with many tools to help diagnose a problem with their network or connection, find out more here.

Menu-cog.svg

Line Settings

Most of our lines have tweaks that can be applied to them, such as Interleaving, DLM or profile options, MTU adjustments etc. These are explained here

Subcategories

This category has the following 6 subcategories, out of 6 total.

Pages in category 'FTTC Faults'

The following 5 pages are in this category, out of 5 total.