ADSL Checks: Difference between revisions
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#Splitter (aka Filter) |
#Splitter (aka Filter) |
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#The lead from the splitter to the router |
#The lead from the splitter to the router |
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#The router, and the power supply. |
#The modem, or else modem/router, and the power supply. |
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Do tests from the test socket behind the master socket faceplate if possible, or else from the nearest socket to the phone line entry to the building. If you don't have spares you will need to call us anyway, but it is worth checking cables are all plugged in firmly and trying turning equipment off and back on again. If there is equipment supplied as part of the service and you are not using it, then you should test with the supplied equipment. |
Do tests from the test socket behind the master socket faceplate if possible, or else from the nearest socket to the phone line entry to the building. If you don't have spares you will need to call us anyway, but it is worth checking cables are all plugged in firmly and trying turning equipment off and back on again. If there is equipment supplied as part of the service and you are not using it, then you should test with the supplied equipment. |
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