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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

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[[File:clueless-line-diag-on-a-bt-line.png|border]]
[[File:clueless-line-diag-on-a-bt-line.png|border]]


==TalkTalk Wholesale Profiles and Tests==
Please see these separate pages for TalkTalk Diagnostics
*TalkTalk_Wholesale_Line_Tests
*TalkTalk_Wholesale_Line_Profiles


==Log==
==Log==
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This option can be useful if there has been a problem between AAISP and BT which has caused your connection to pick up a BT test session (and hence IP) instead of a proper AAISP session/IP.
This option can be useful if there has been a problem between AAISP and BT which has caused your connection to pick up a BT test session (and hence IP) instead of a proper AAISP session/IP.


It can also be useful if you've changed routing options (eg IPv6 routing, routing of legacy IPs between multiple lines) which also require a new session.
It can also be useful if you've changed routing options (eg [[IPv6]] routing, routing of legacy IPs between multiple lines) which also require a new session.


===Kill BT / Kill TT ===
===Kill BT / Kill TT ===