Category:Slow ADSL: Difference between revisions

Latest revision as of 10:16, 2 September 2017

You can test speed with our speed tester: speedtest2.aa.net.uk

A slow connection could be caused by a number of things. We'll go through some quick checks first and then move on to some more detailed investigations. (Do feel free to call support for help!)

1. Quick Checks First of all, go through these quick checks to see if they help fix a slow connection
2. Speed Tests Secondly, find out what speed your line should be, and run some tests to see what you are actually getting
3. Check CQM Graph You may be able to tell from our monitoring graphs what is causing slow speed. Find out more here.
4. Use Diagnostic Tools You can run tests on the line to see if they indicate a fault.

If you still have problems, then please do contact Support.

Subcategories

This category has only the following subcategory.

W

WiFi Challenges and Limitations

Pages in category 'Slow ADSL'

The following 6 pages are in this category, out of 6 total.

@@ Line 1: / Line 1: @@
+__NOTOC__
-A slow connection could be caused by a number of things. We'll go through some quick checks first and then move on to some more detailed investigations. (Do feel free to call support for help!)
+You can test speed with our speed tester: [http://speedtest2.aa.net.uk speedtest2.aa.net.uk]
-__NOTOC__
 <center>
+A slow connection could be caused by a number of things. We'll go through some quick checks first and then move on to some more detailed investigations. (Do feel free to call support for help!)
 {| class="wikitable"
 |-
-| style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
+| style="vertical-align:top; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
+[[File:1.svg|100px|left|link=Slow_ADSL_Quick_Checks]]
 == [[Slow_ADSL_Quick_Checks|1. Quick Checks]] ==
 First of all, go through these quick checks to see if they help fix a slow connection
+|-
-|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
+|style="vertical-align:top; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
+[[File:2.svg|100px|left|link=Slow_ADSL_Speed_Checks]]
 == [[Slow_ADSL_Speed_Checks|2. Speed Tests]] ==
-Secondly, find out what speed your line should be, and run some speed tests to see how the 2 compare
+Secondly, find out what speed your line should be, and run some tests to see what you are actually getting
 |-
-| style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
+| style="vertical-align:top; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
+[[File:3.svg|100px|left|link=Slow_ADSL_CQM]]
-== [[Slow_ADSL_CQM|3. Check CQM Graph]] ==
-You may be able to tell from our monitoring graphs what is causing slow speed. find out more here.
-|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
-[[File:menu-contact.svg|128px|left]]
+== [[Slow_ADSL_CQM|3. Check CQM Graph]] ==
+You may be able to tell from our monitoring graphs what is causing slow speed. Find out more here.
+|-
+|style="vertical-align:top; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
+[[File:4.svg|100px|left|link=Slow_ADSL_Diagnostics]]
 == [[Slow_ADSL_Diagnostics|4. Use Diagnostic Tools]] ==
+You can run tests on the line to see if they indicate a fault.
 |}