Category:Slow ADSL: Difference between revisions
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You can test speed with our speed tester: [http://speedtest2.aa.net.uk speedtest2.aa.net.uk] |
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A slow connection could be caused by a number of things. We'll go through some quick checks first and then move on to some more detailed investigations. (Do feel free to call support for help!) |
A slow connection could be caused by a number of things. We'll go through some quick checks first and then move on to some more detailed investigations. (Do feel free to call support for help!) |
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[[File:1.svg|100px|left|link=Slow_ADSL_Quick_Checks]] |
[[File:1.svg|100px|left|link=Slow_ADSL_Quick_Checks]] |
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== [[Slow_ADSL_Quick_Checks|1. Quick Checks]] == |
== [[Slow_ADSL_Quick_Checks|1. Quick Checks]] == |
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First of all, go through these quick checks to see if they help fix a slow connection |
First of all, go through these quick checks to see if they help fix a slow connection |
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[[File:2.svg|100px|left|link=Slow_ADSL_Speed_Checks]] |
[[File:2.svg|100px|left|link=Slow_ADSL_Speed_Checks]] |
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== [[Slow_ADSL_Speed_Checks|2. Speed Tests]] == |
== [[Slow_ADSL_Speed_Checks|2. Speed Tests]] == |
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Secondly, find out what speed your line should be, and run some |
Secondly, find out what speed your line should be, and run some tests to see what you are actually getting |
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[[File:3.svg|100px|left|link=Slow_ADSL_CQM]] |
[[File:3.svg|100px|left|link=Slow_ADSL_CQM]] |
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== [[Slow_ADSL_CQM|3. Check CQM Graph]] == |
== [[Slow_ADSL_CQM|3. Check CQM Graph]] == |
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You may be able to tell from our monitoring graphs what is causing slow speed. Find out more here. |
You may be able to tell from our monitoring graphs what is causing slow speed. Find out more here. |
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[[File:4.svg|100px|left|link=Slow_ADSL_Diagnostics]] |
[[File:4.svg|100px|left|link=Slow_ADSL_Diagnostics]] |
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== [[Slow_ADSL_Diagnostics|4. Use Diagnostic Tools]] == |
== [[Slow_ADSL_Diagnostics|4. Use Diagnostic Tools]] == |
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Latest revision as of 10:16, 2 September 2017
You can test speed with our speed tester: speedtest2.aa.net.uk
A slow connection could be caused by a number of things. We'll go through some quick checks first and then move on to some more detailed investigations. (Do feel free to call support for help!)
 1. Quick ChecksFirst of all, go through these quick checks to see if they help fix a slow connection |
 2. Speed TestsSecondly, find out what speed your line should be, and run some tests to see what you are actually getting |
 3. Check CQM GraphYou may be able to tell from our monitoring graphs what is causing slow speed. Find out more here. |
 4. Use Diagnostic ToolsYou can run tests on the line to see if they indicate a fault. |
If you still have problems, then please do contact Support.
Pages in category 'Slow ADSL'
The following 6 pages are in this category, out of 6 total.