AAISP: Difference between revisions

Latest revision as of 10:31, 29 September 2023

Our reputation has always been based on good technical understanding of the products and services we sell, and our web site has always had useful technical information to back that up.

This Support Site consists of a number of articles which explain everything from how a phone line is wired up to how broadband actually works. There are articles that explain many of the technical details of our services and how to configure them.

Configuring & Information

Do you need a hand in configuring something we provide, or looking for help or further information in changing settings and using the features available to you?

Fault or Problem?

Broadband slow, or dropping out? Phone problem? Let's get it fixed! We have lots of tools available for customers to use and our Support Team are here to help you

Technical Documents

Other, informational, pages regarding our products and services

Glossary:

Here you will find terminology used throughout this website, as explained by our Technical Team

Quick Links:

Here are some link to some other key systems:
Main AAISP Site / Status Page / Control Pages / Need help out of hours??

Recently Added Pages

Pooh's contacts for pesky email harvesting bots

@@ Line 4: / Line 4: @@
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-{{AAMenu|img=menu-configure.svg|link=:Category:Configuring|title=Configuring Services & Devices|text=Do you need a hand in configuring something we provide, or looking for help in changing settings and using the features available to you?}}
+{{AAMenu|img=menu-configure.svg|link=:Category:Configuring|title=Configuring & Information|text=<small>Do you need a hand in configuring something we provide, or looking for help or further information in changing settings and using the features available to you?</small>}}
-{{AAMenu|img=Main-fault.svg|link=:Category:Faults|title=Fault or problem?|text=Broadband slow, or dropping out? Phone problem? Let's get it fixed! We have lots of tools available for customers to use and Support are here to help}}
+{{AAMenu|img=Main-fault.svg|link=:Category:Faults|title=Fault or Problem?|text=<small>Broadband slow, or dropping out? Phone problem? Let's get it fixed! We have lots of tools available for customers to use and our Support Team are here to help you</small>}}
 </div>
 <div class="AAMenuRow">
-{{AAMenu|img=Menu-document.svg|link=:Category:Technical Documents|title=Other Technical Documents|text=Other, informational, pages regarding our products and services}}
+{{AAMenu|img=Menu-document.svg|link=:Category:Technical Documents|title=Technical Documents|text=Other, informational, pages regarding our products and services}}
-{{AAMenu|img=menu-links.svg|title=Quick Links:|text=Here are some link to some other key systems: <br>
+{{AAMenu|img=menu-links.svg|link=:Glossary|title=Glossary:|text=<small>Here you will find terminology used throughout this website, as explained by our Technical Team</small> <br>
-[http://aa.net.uk Main AAISP Site] / [https://aastatus.net Status Page] / [http://aa.net.uk/login.html Control Pages] / [[Glossary]]
 }}
+</div>
-{{AAMenu|img=menu-contact.svg|title=Contact Information:|text=
+<div class="AAMenuRow">
-*Support:  [mailto:support@aa.net.uk Email] / 03333 400999
+{{AAMenu|img=menu-links.svg|title=Quick Links:|text=<small>Here are some link to some other key systems:</small> <br>
-*Sales: [mailto:sales@aa.net.uk Email] / 03333 400222
+<small>[http://aa.net.uk Main AAISP Site] / [https://aastatus.net Status Page] / [http://aa.net.uk/login.html Control Pages] / [[Out of Hours Help|Need help out of hours?]]?</small>}}
-*Live Chat: [http://aa.net.uk/kb-irc.html irc.z.je/a&a]
-*[[Out of Hours Help|Need out of hours help?]]}}
 </div>
-----
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 {{DISPLAYTITLE:The AAISP Support Site}}
 __NOTOC__
+[[Pooh|Pooh's contacts]] for pesky email harvesting bots