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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Category:Dropping FTTC: Difference between revisions

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[[File:1.svg|100px|left|link=ADSL_Checks]]
[[File:1.svg|100px|left|link=ADSL_Checks]]
== [[FTTC_Checks|1. Standard Checks]] ==
== [[FTTC Checks|1. Standard Checks]] ==
First of all, go through the standard checks, we should then be confident that the cause of the dropping is not on the customer side.
First of all, go through the standard checks, we should then be confident that the cause of the dropping is not on the customer side.
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[[File:2.svg|100px|left|link=Slow_ADSL_CQM]]
[[File:2.svg|100px|left|link=Slow_ADSL_CQM]]


== [[Dropping_DSL_CQM|2. Check CQM Graph]] ==
== [[Dropping DSL CQM|2. Check CQM Graph]] ==
You may be able to get some clues from the graphs. Find out more here.
You may be able to get some clues from the graphs. Find out more here.
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[[File:3.svg|100px|left|link=Dropping_ADSL_Diagnostics]]
[[File:3.svg|100px|left|link=Dropping_ADSL_Diagnostics]]


== [[Dropping_ADSL_Diagnostics|3. Use Diagnostic Tools]] ==
== [[Dropping ADSL Diagnostics|3. Use Diagnostic Tools]] ==
You can run tests on the line to see if they indicate a fault.
You can run tests on the line to see if they indicate a fault.
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