Category:Slow ADSL

A slow connection could be caused by a number of things. We'll go through some quick checks first and then move on to some more detailed investigations. (Do feel free to call support for help!)

1. Quick Checks First of all, go through these quick checks to see if they help fix a slow connection	2. Speed Tests Secondly, find out what speed your line should be, and run some speed tests to see how the two compare
3. Check CQM Graph You may be able to tell from our monitoring graphs what is causing slow speed. Find out more here.	4. Use Diagnostic Tools You can run tests on the line to see if they indicate a fault.

If you still have problems, then please do contact Support.