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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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__NOTOC__<indicator name="Configuring">[[File:menu-configure.svg|link=:Category:Configuring|30px|Back up to the Configuring Category]]</indicator>
{{DISPLAYTITLE:VoIP and SMS}}
Andrews & Arnold Ltd is a telephone service provider in the UK and offers telephone, mobile and text services. We have OFCOM allocated number blocks in all UK
'''* Download our [[:File:VoIP-Info.pdf|VoIP Handbook]]!'''
===Basic settings for newly ordered numbers:===
If you have just purchased a VoIP number, then here are the basic steps to set it up:
# Configure the ''SIP password'' (via the [https://control.aa.net.uk control pages], details were sent by email when ordered, see [[VoIP_Password|this page]])
# Configure a ''SIP Phone'' with:
#* Server/registrar: voiceless.aa.net.uk
#* Username/account: your-phone-number e.g. +441234567890
#* Password: The SIP password for the number - as set on control pages.
More details in the pages below:
{{AAMenu|img=menu-voip.svg|link=:Category:VoIP Phones|title=Configure your Phone/PBX|text=Help with setting up your VoIP hard-phone, software phone or PBX to register and use our VoIP service}}
{{AAMenu|img=Menu-key.svg|link=VoIP_Password|title=Set your VoIP Password|text=A password will need to be set before you can register a phone against your VoIP number}}
Get some help with diagnosing VoIP faults, one way audio, audio breaking up etc...▼
{{AAMenu|img=Menu-cog.svg|link=:Category:VoIP Features|title=VoIP Features|text=Help with using our control pages to set up your phones to work how you like, ring groups, recording, voicemail etc...}}▼
{{AAMenu|img=Menu-SMS.svg|link=:Category:SMS|title=SMS|text=Details about our SMS features, API and so on}}
▲Help with using our control pages to set up your phones to work how you like, ring groups, recording, voicemail etc...
{{AAMenu|img=Menu-key.svg|link=:Category:VoIP_Security|title=Firewall and Security|text=Information on securing your VoIP device and details on our recommended firewall settings }}
{{AAMenu|img=Menu-information.svg|link=VoIP Power|title=VoIP and Power|text=Recommendations for making calls during power cuts or internet connection faults}}
{{AAMenu|img=Menu-information.svg|link=999 and faults|title=999 during a fault|text=Recommendations for making (emergency 999) calls during power cuts or internet connection faults}}
{{AAMenu|img=Menu-porting.svg|link=:Category:VoIP_Porting|title=Number Porting|text=Information about porting numbers in and out }}
{{AAMenu|img=Menu-sip2sim.svg|link=:Category:Voice SIMs|title=Voice SIMs (SIP2SIM)|text=Information on our Voice SIMs, have a Mobile SIM as a VoIP endpoint}}
▲{{AAMenu|img=main-fault.svg|link=:Category:VoIP Faults|title=VoIP Faults|text=Get some help with diagnosing VoIP faults, one way audio, audio breaking up etc...}}
{{AAMenu|img=Menu-question.svg|link=:Category:VoIP How to|title=How to|text=Example configurations using our VoIP services}}
[[File:aa-button.png|link=http://aa.net.uk/telecoms.html|VoIP/Telecoms Service page on our main website]]▼
[[Category:Configuring]]
▲[[File:aa-button.png|link=http://aa.net.uk/telecoms.html|VoIP/Telecoms Service page on our main website]]
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